Shipping is by UPS or Fedex, all orders are shipped From Different Warehouses if not in stock at time of order. Changes or cancellations to orders, after they are packed and ready to ship result in a 20% restocking charge.

All refused shipments will result in a 20% restocking charge, and all future orders will he held until payment is made.

Any discrepancy in quantities shipped damaged, or incorrect merchandise must be reported within 5 days upon receipt of goods. All returns must be reported with in 10 days of receipt of your order, and require a Return Authorization Number received from the shipping manager in our. Returns will not be accepted for in-store damages, or for garments, which have been worn.

Returns will be repaired or replaced. Write clearly the RA# on the outside of the box, or the box will be refused at the Receiving Warehouse. We will exchange returned merchandise or issue a Credit Memo for the dollar amount within 30 days. WE DO NOT GIVE CASH REFUNDS.

We automatically backorder any item not shipped complete on your order unless you advise us to cancel a backorder item(s). Backorders not shipped within 60 days are automatically canceled. We always advise our customers about backordered items. As this does happen due to the number of products on the site, a product may go out of stock before we can update the inventory online. Please understand that with a stock of over 1,000 different products from various suppliers it does take time to update a site and may miss a product, or they may cancel a product with out informing us. If there was a product you wanted that was out of stock/canceled we will try are hardest to find something similiar to see if you like it. With over 10,000 products and every manufacture in the world at our finger tips, we can usually help find something similiar.